The heart of the manual is the technical operation of the Thermoplan Mastrena espresso machine. McDonald's exclusively uses a customized version of this Swiss-engineered beast.
The McCafe Training Manual is designed to be a valuable resource for employees at all levels, from new hires to experienced team members. It provides a comprehensive overview of McCafe's business practices, ensuring that employees are equipped to deliver exceptional customer experiences and drive business success. Mccafe Training Manual